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Commercial Lines Account Manager (Programs Department)

By November 25, 2020Careers

In business and in life, sometimes you just can’t see it coming. That’s why there’s Rue Insurance. We’ve been helping our clients protect their assets and improve their profitability for the past 100 years. “Be Ready with Rue” is a commitment to help our clients identify potential risks and create a strategy that both reduces these risks, and results in greater profitability.

At Rue, we value the health and wellbeing of our staff and clients. With respect to COVID-19, we took swift and innovative action in March 2020 to transition our employees to temporary work-from-home status, to protect their health and that of our clients and business partners. We have continued to grow and hire during this time, and are excited to now be expanding our Programs team.

We are excited to be seeking an energetic, highly-detailed, and customer-focused Commercial Account Manager to join our dynamic Programs team. Candidates must have the ability to work well in a challenging and fast-paced environment. This position’s primary responsibility is to provide outstanding specialized service to Rue’s Programs clients.

While this position is intended to be a full-time position located in Hamilton, NJ, at this time it will be on a hybrid work-from-home and in-office basis, following governmental guidance for full reopening. We are pleased to conduct virtual interviews to identify the ideal candidate for the role. Flexibility and adaptability are key as we continue to evolve.

If you are seeking an opportunity to specialize and grow with a trusted risk advisory firm, please contact us!

Benefits of Working at Rue:

  • Awarded “Best Places to Work in NJ” 9 times
  • Competitive total employee compensation package
  • Excellent reputation in our industry for partnering with clients to provide knowledgeable, best-in-class risk & insurance advice and service
  • Workplace culture which promotes work/life balance, rewards hard work, likes to have fun, encourages community involvement, and demonstrates company transparency
  • Career development program with company paid insurance licenses, professional designations, and training courses to perform your position responsibilities and help you achieve your long-term career goals

Duties & Responsibilities:

  • Manage overall servicing of Programs client accounts, including handling all client policy renewals and assisting with onboarding new clients
  • Take initiative to seek and provide opportunities for client coverage and service enhancement
  • Build strong, long-term client and producer relationships by providing prompt, professional and empathetic service to all clients at all times
  • Provide interagency service to producers and other agency personnel in support of Programs clients
  • Assist with Programs Department growth, including, but not limited to, account rounding and new program development
  • Perform assigned responsibilities in accordance with agency-established client service standards, workflows, and documentation standards
  • Take initiative to stay informed on current market trends, industry changes, and emerging risks; and participate in seminars and classes for continuous learning and skills development
  • Attend and participate in client, department and company calls and meetings
  • Perform all other duties or projects as assigned by management

Qualifications & Requirements:

  • Current Property & Casualty license required
  • 3-5 years Commercial Lines account management experience with agency or risk management department required
  • Commercial Lines core coverages knowledge required; construction and/or specialty coverages knowledge a plus
  • Professional insurance designation(s) preferred
  • Bachelor’s Degree preferred
  • Excellent written, verbal and interpersonal communication skills
  • Excellent organizational and analytical skills, with attention to detail
  • Strong customer service focus and skills
  • Demonstrated professionalism and pleasant demeanor
  • Ability to multi-task in a fast-paced environment, with a sense of urgency and ability to be flexible when required by client needs
  • Ability to work well with others as a team, as well as to work well independently and accept accountability
  • Basic computer aptitude and skills including proficiency with Microsoft Office (Word, Excel, Outlook, and PowerPoint)
  • Knowledge of insurance company rating systems a plus
  • Knowledge of Applied Epic system a plus

Employee Total Compensation Package:

  • Competitive Base Salary
  • Commission
  • Bonus
  • Comprehensive Employee Benefits Package including medical, dental, vision, short-term disability, employer-paid life insurance, employer-paid long-term disability, voluntary life, voluntary accident and voluntary critical illness
  • Flexible Spending Account
  • Employee Assistance Program
  • 401(k) with Employer Match
  • Profit Sharing Plan
  • Paid Time Off
  • Flextime
  • Employee Discounts/Perks Program
  • Higher education, professional certification and learning opportunities
  • Volunteer opportunities
  • Room for advancement

Rue Insurance is an Equal Opportunity Employer.

Job Type: Full-time


  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Vision insurance


  • Monday to Friday

Supplemental Pay:

  • Bonus pay
  • Commission pay


  • Bachelor’s (Preferred)


  • Commercial Lines account management experience with agency: 3 years (Required)


  • Property & Casualty License (Required)

Work Location:

  • One Location

Work Remotely:

  • Temporarily due to COVID-19

If you are ready to join a growing organization, then we want to hear from you!  Please feel free to submit your resume to our Human Resources Manager, Heather Mela, at our Indeed Jobs page. Or upload your resume and cover letter below.

Rue Insurance is an equal opportunity employer.

Check us out on Glassdoor

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    About Rue Insurance

    Be Ready with Rue: a commitment to help our clients identify potential risks and create a strategy that both reduces these risks and results in greater profitability. About Rue Insurance | More Posts by Rue Insurance